MrChocolate client hub
This side of the client hub is for new and prospective clients. It sets out how consultations work, what support is included, and which planning services are available as paid add-ons before the private portal experience begins.
Guest experience
Start with transparent pricing and service scope now, then connect travellers into the logged-in hub once they book.
Consultation options
Position these cards as the clearest way for a client to understand how they can work with you and what level of support they are choosing.
Complimentary
$0
A simple starting point for travellers who want to explore their options before committing to deeper planning support.
Best for straightforward bookings, general guidance, and the first conversation about where you want to go.
Most popular
$99
A paid strategy session for clients who want focused destination advice, clear next steps, and expert input before booking.
Use this card to outline consult duration, follow-up notes, and exactly what planning support is covered in the fee.
Custom support
Custom quote
For clients who need a more hands-on planning service, layered recommendations, or a tailored itinerary build.
Perfect for complex trips, concierge-style planning, and premium add-on work that sits beyond the standard booking scope.
What is covered
Use this section to remove ambiguity. Clients should be able to quickly see what comes with your normal booking support and what sits under a separate planning fee.
Included
Use this area to explain the discovery call, destination chat, or early-stage guidance that is already part of your process.
Clarify the services included once a client books with you, such as supplier coordination, reminders, or general trip administration.
Show that booked clients move into a private dashboard for itineraries, forms, tickets, and payment-related information.
Paid services
Use this card for paid phone or video consults where clients are paying for dedicated planning time and specialist advice.
Spell out the itinerary work that falls outside your included booking service, especially when research or curation is more complex.
Reserve this for add-on work like extra revisions, layered destination research, or concierge-style extras that need separate pricing.
Returning clients can log in here to access their itinerary, forms, ticket information, and payment touchpoints.
This keeps the public-facing pricing conversation and the private client experience connected inside one hub.